Feature Selection for Natural Language Call Routing Based on Self-Adaptive Genetic Algorithm

نویسندگان

  • Junkai Ma
  • Haibo Luo
  • Wei Zhou
  • A Koromyslova
  • M Semenkina
  • R Sergienko
چکیده

The text classification problem for natural language call routing was considered in the paper. Seven different term weighting methods were applied. As dimensionality reduction methods, the feature selection based on self-adaptive GA is considered. k-NN, linear SVM and ANN were used as classification algorithms. The tasks of the research are the following: perform research of text classification for natural language call routing with different term weighting methods and classification algorithms and investigate the feature selection method based on self-adaptive GA. The numerical results showed that the most effective term weighting is TRR. The most effective classification algorithm is ANN. Feature selection with self-adaptive GA provides improvement of classification effectiveness and significant dimensionality reduction with all term weighting methods and with all classification algorithms.

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تاریخ انتشار 2017